Data Privacy

🔒 CrewQuest Privacy & Data

CrewQuest processes and stores limited information necessary to operate the server, provide persistent game features, maintain security, moderate the community, prevent abuse, provide support, and process purchases.

What We May Store

Depending on the features you use, this may include:

  • Minecraft usernames and UUIDs

  • IP addresses and account/login information where required for security, authentication, or enforcement

  • Game progress, inventories, balances, Gems, claims, permissions, ranks, and other persistent game data

  • Chat messages, commands, and gameplay/server activity logs

  • Anti-cheat, security, and automated moderation alerts

  • Punishments, warnings, bans, and other moderation records

  • Discord account information where accounts are linked

  • Support tickets and communications with staff

  • Purchase and transaction information

  • Technical information required for server operation, security, troubleshooting, and abuse prevention

Some automated server events may be forwarded to private Discord staff channels through webhooks for moderation, security, and server-management purposes.

How We Use This Information

Information collected by CrewQuest is used only where reasonably necessary to:

  • Provide and maintain CrewQuest and its features

  • Save player accounts and game progression

  • Authenticate and secure accounts

  • Detect cheating, exploits, spam, and other abuse

  • Enforce server rules and sanctions

  • Investigate reports and handle appeals

  • Provide player support

  • Process and verify purchases

  • Prevent fraud and chargebacks

  • Diagnose technical problems and maintain server stability

  • Comply with applicable legal obligations

CrewQuest does not sell player personal data or use private gameplay, moderation, support, or Discord information for targeted advertising.

Access to non-public player information is restricted to authorized staff and systems where required for their responsibilities.

Data Retention

Routine gameplay, chat, security, anti-cheat, and technical logs are retained only for as long as reasonably necessary for server operation, moderation, security, abuse prevention, troubleshooting, or related purposes. Old logs may be periodically deleted.

Account and game data required to maintain persistent features, such as progression, inventories, balances, Gems, claims, permissions, and ranks, may be retained for as long as the associated account or game progress remains stored.

Moderation and enforcement records may be retained for the lifetime of the CrewQuest account and potentially longer where reasonably necessary to enforce permanent sanctions, prevent abuse or sanction evasion, resolve disputes, handle appeals, or establish, exercise, or defend legal claims.

Purchase and transaction records may be retained where necessary for accounting, fraud prevention, chargebacks, disputes, or other legal obligations.

Third-Party Services

CrewQuest uses third-party services and software where necessary to operate the server and community. This may include services such as Discord and payment, hosting, security, or infrastructure providers.

These services may process information according to their own privacy policies and legal obligations.

Your Data & Privacy Requests

You may contact CrewQuest to request access to, correction of, restriction of, or deletion of personal information associated with you where applicable under data-protection law.

Privacy requests are reviewed individually. Certain information may need to be retained where CrewQuest has a lawful reason or legal obligation to retain it.

Deleting information required for persistent game functionality may result in the permanent loss of associated progress, balances, purchases, permissions, claims, inventories, or other account features. Where appropriate, we will explain these consequences before carrying out an irreversible deletion.

To make a privacy or data request, create a support ticket in the CrewQuest Discord server.

We may request reasonable information to verify that you control the Minecraft or Discord account involved before providing, modifying, or deleting account information.

Last updated: August 2026